FAQs
Feature | FAQ |
General | What is Cloverleaf Microfinance Bank?
Cloverleaf Microfinance Bank is a lending app designed with the intention of making the lending process easy. The application grants you easy access to loans with just a few clicks. |
How do I get started?
Our app is easily accessible on Google Store and App Store for download and you can get started in just a few minutes and most importantly, it is completely free. |
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Is Cloverleaf Microfinance Bank registered
Yes, Cloverleaf Microfinance Bank is a product of Cloverleaf Microfinance Bank Limited with RC No 1840803 |
Feature | FAQ |
Loans | How do I apply for a loan on Cloverleaf Microfinance Bank?
Applying for a loan is a very simple process on Cloverleaf Microfinance Bank. Once you are logged into App, navigate to the Loan section and fill in your personal and employment details for a loan request. |
How much can I borrow on Cloverleaf Microfinance Bank?
For your first loan request, you can borrow as much as N10,000. Your loan eligibility increases as we get to know you better. |
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What do I need to get a loan on Cloverleaf Microfinance Bank?
We keep to our words, no documentation, no collaterals. All you need to make a loan request on Cloverleaf Microfinance Bank are just: ● Your personal details. ● Your employment details. ● A functional debit card. |
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How does Cloverleaf Microfinance Bank make a lending decision?
A lending decision is made from your credit score as a borrower. Your credit score is based on the information that you provide to us. The more genuine this information are, the higher your chances of getting a loan. |
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Why was my loan request declined?
We’re very sorry for declining your request. It only means we don’t have a loan product that matches your profile at the moment. We want you to check back with us soon. |
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Will my loan size increase as I repay?
Yes, the more you repay the higher the loan amount you are eligible for. |
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How can I repay my loan?
You can repay your loan either manually or via the auto-debit service. |
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How does auto-debit work?
The auto-debit service makes loan repayment seamless. The service uses the debit card attached to your active loan to initiate a loan repayment for you. Auto-debit helps you stay true to your words and increase your credit score. |
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What cards can I auto-debit?
Cloverleaf Microfinance Bank supports MasterCard and Visa cards for auto-debit as long as there are sufficient funds in the account, you don’t need to worry. |
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Can I repay early?
Sure! You can pay as soon as you can afford to repay, it doesn’t matter if the loan is not due yet. |
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Can I pay down on my loan?
Yes, you can pay in instalments to reduce your total outstanding loan. |
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Security | Why do I have to add my BVN?
Your BVN is strictly for identity verification to help us kick against identity theft and protect your funds and transactions. |
Are my card details safe?
Your security is our topmost priority. We warehouse your card details with a PCI-DSS compliant payment processor, Paystack for your security. |
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What should I do when I need help?
The easiest way to reach us is to “Chat Support” under the Settings section of the app. You can also send an email to info@cloverleafmfbank.com.ng or call +2349019937506
End User License Agreement
The herein contained End User License Agreement (“Agreement”) should be read carefully. It contains important terms that affect you and your use of the Software. By clicking “I accept” or by installing, copying, or using the Software, you agree to be bound by the terms of this Agreement, including the disclaimers. If you do not agree to these terms, do not download, install, copy, or use the Software.
Contact UsIf you have any questions about this Agreement, please contact us by sending an email to info@cloverleafmfbank.com.ng
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